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Pricing

Close CRM

4.7
/ 5
star iconstar iconstar iconstar iconstar icon
Ratings
Discover Close CRM's built-in calling, email & SMS features. 14-day free trial. Perfect for small sales teams scaling fast. SOC 2 compliant.
Close CRM Review 2025: The No-BS Sales CRM for Small Scaling Teams
Basic
$15/month
The essential toolkit for small teams and new startups.
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Growth
$30/month
Advanced automation and integrations for scaling businesses.
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Most popular
Enterprise
$79/month
Custom solutions for large teams and complex operations.
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01
Pricing

• Solo Plan: $9/month annual ($19 monthly) - 1 user, 10K leads limit

• Essentials Plan: $35/month annual ($49 monthly) - Unlimited contacts, built-in calling

• Growth Plan: $99/month annual ($109 monthly) - Automation, Power Dialer, AI features  

• Scale Plan: $139/month annual ($149 monthly) - Advanced permissions, predictive dialing

• 14-day free trial available on all plans (no credit card required)

• 35% savings with annual billing vs monthly

• Custom enterprise pricing available for large teams

02
Key Strengths

• Built-in calling, email, and SMS eliminate need for separate tools

• Intuitive interface with minimal learning curve and fast setup

• Strong automation workflows and follow-up sequences

• AI-powered features for note-taking, data enrichment, and email assistance

• Excellent pipeline management with customizable views

• SOC 2 Type 2 and GDPR compliance for enterprise security

• Mobile apps with full CRM functionality

• 80+ integrations with popular business tools

• Responsive customer support and comprehensive resources

• Strong user ratings (4.7/5 on G2 and Capterra)

Mountains
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03
Limitations

• No free plan available unlike competitors

• Limited customization compared to enterprise CRMs

• Smaller integration library than platforms like HubSpot or Salesforce

• Costs can escalate quickly for larger teams

• Lacks advanced marketing automation features

• No phone support - email and chat only

• SMS limited to US, CA, GB, and Australia markets

• May not suit complex enterprise workflows or requirements

• Call costs and tracking can be confusing for users

• Some users report occasional performance issues

04
Best for

• Small to medium-sized sales teams (2-50 users)

• Startups and growing businesses needing quick CRM setup

• Teams prioritizing built-in communication over integrations

• Sales-focused organizations wanting simplicity over complexity

• Teams needing strong calling and pipeline management features

• Businesses wanting to consolidate communication tools into CRM

• Organizations requiring SOC 2 compliance for security

• Teams that value ease of use over extensive customization

• SaaS companies and sales agencies with straightforward processes

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Mark Thompson
Integration Director

Frequently asked questions

Can this handle all your required tasks?
Can
Close CRM
handle all my required tasks?
Close excels at core sales CRM functions including pipeline management, contact management, built-in communication, and automation. However, it lacks advanced marketing features, complex customization, and enterprise-level functionality that larger organizations may need.
What's the real cost including hidden fees?
Transparent pricing from $35-149/month per user annually. No setup fees or hidden charges. Additional costs include SMS messages ($0.01 each), optional Call Assistant ($50/month + $0.02/minute), and premium phone numbers.
Can you and your team learn it quickly?
Yes, Close is consistently praised for its minimal learning curve and intuitive design. Most teams can be productive within days rather than weeks. Comprehensive onboarding resources and responsive support help with quick adoption.
Is your business information protected?
Excellent protection with SOC 2 Type 2 compliance, GDPR compliance, AES encryption, multi-factor authentication, and role-based permissions. Data hosted on secure AWS infrastructure with annual security audits.
Can it handle more users as you grow?
Yes, Close scales well from solo users to medium-sized teams. However, per-user pricing means costs increase linearly with team size. Limited customization may constrain complex enterprise needs as organizations grow larger.
Will they be around long-term?
Strong indicators of stability: established since 2013, Y Combinator graduate, continuous product development, strong customer base, and regular feature updates. Well-positioned in the competitive CRM market.
Is it good value compared to alternatives?
Good value for teams needing built-in communication features versus competitors requiring separate tools. However, HubSpot offers free tier, while Pipedrive may be more affordable for basic CRM needs without calling features.
Are all essential features included?
Core CRM features included in Essentials plan, but advanced features like automation workflows, AI tools, and predictive dialing require higher-tier plans. All plans include built-in calling which is a key differentiator.
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