• Business Center Plus: $228/month per location

• Business Center Professional: $382/month per location

• Business Center Unlimited: $533/month per location

• Command Center: Free Basic, $20-30/user/month for paid plans

• Marketing Center: $228/month per location

• Bundle packages: Essential ($456), Growth ($610), Ultimate ($761) per location

• Additional fees: Setup charges, mandatory support ($9/month), onboarding

• 6-month minimum contract, auto-renewal terms

• Comprehensive all-in-one platform reducing need for multiple tools

• Integrated CRM with customer communication management

• Automated appointment scheduling with online booking

• Built-in payment processing and invoicing capabilities

• Social media management and content creation tools

• Local listing management across multiple platforms

• AI-powered review responses and reputation management

• Website builder with basic SEO features

• Email and SMS marketing automation

• Centralized dashboard for business operations overview

• Extremely poor customer support and service quality

• High pricing with mandatory fees and hidden charges

• Significant reliability issues and system glitches

• Limited customization and advanced features

• Poor integration quality with third-party systems

• Difficult cancellation process and contract terms

• Template-based website design lacks creativity

• Individual features inferior to specialized competitors

• Requires significant time investment to manage effectively

• Widespread negative reviews and BBB complaints